Policies
Receipt of initial payment and consent to terms & conditions is required prior to the first
lesson.
All lesson payments are securely processed through our studio management system, My Music
Staff.
All students receive an invoice on the 20th of each month for the upcoming month of lessons (eg
Sept 20 for October
lessons).
Students may elect to either (1) save credit/debit card or bank account information in the
secure system for automatic
payments, or (2) pay invoices manually.
Payment is due by the 26th of the month. Cards saved to the secure system will be charged on the
26th.
Payment not received by 6 days after the due date will incur a late fee of $11. If payment is
not received by the first lesson
of the month, SMT reserves the right to discontinue the student's lessons.
The School of Musical Traditions does not provide refunds for lessons missed by the student.
Pay By Lesson Plan: We require at least 24 hours notice for a credit/reschedule and do not offer
refunds.
Monthly Plan: We operate on a monthly billing cycle for this plan. Payment reserves a weekly
lesson time with the student’s teacher for the month at a discount. Students on the monthly plan
do not qualify for lesson credits/reschedules regardless of notice given.
Term Plan: Term Plan", update to: "We operate on a quarterly billing cycle for this plan.
Payment reserves a weekly lesson time, at an even greater discount, paid in advance for several
months. Students on the term plan do not qualify for lesson credits/reschedules regardless of
notice given.
For teacher absences, please see Studio Cancellation Policy.
Students who wish to discontinue lessons must notify us by email by the 22nd of your final month
of lessons to allow time to
process your request.
Students who wish to change lessons (length of lesson, type of lesson, payment plan) must notify
us by email by the 22nd of
the month before the change to allow time to process your request.
Students who provide late notice (after payment has been processed and before the 1st of the
month) may elect a 50% refund or
100% credit to be used within 1 calendar year.
As of the 1st of the month, all payments and invoices are final.
All changes must be communicated via email to
lessons@schoolofmusicaltraditions.com.
You are welcome to inform
your teacher, but the email is required for the change to be implemented. If the studio is not
informed via email by the 22nd,
the student is responsible for all charges incurred.
In the event the School of Musical Traditions cancels a lesson a student has already paid for
(due to teacher absence,
inclement weather, or any other unforeseen circumstance), the student may elect one of the
following:
Credit for a future lesson (applied to the next billing cycle)
Refund for the lesson (applied at the end of the current billing cycle)
Credit in the amount of the lesson for a future group class or workshop
We will provide written notice of any cancellations. Simply respond in writing with your
preference for a credit or refund.
In the event the School of Musical Traditions closes the studio at 7112 Willow Ave due to
inclement weather, teachers will
offer virtual lessons. No credits will be given to students who miss their virtual lesson.
If lessons are canceled, please see the Studio Cancellation Policy.
The School of Musical Traditions may take photos during lessons or classes. These photos may be used for promotional purposes. All students will be notified if/when pictures are being taken and can opt out.
SMT follows the Montgomery County Department of Health and Human Services guidelines for health
and safety.
If students currently display symptoms of any contagious illness, they should request a virtual
lesson from their instructor. SMT does not offer offer credits/reschedules for students unless
they are on the pay-by-lesson plan.
Virtual lessons are always available for any student who prefers to learn from home, for any
reason.
Similarly, a teacher who is experiencing mild illness may teach virtually from home.