Receipt of initial payment and consent to terms & conditions is required prior to the first lesson.

All lesson payments are securely processed through our studio management system, My Music Staff.

All students receive an invoice on the 20th of each month for the upcoming month of lessons (eg Sept 20 for October lessons).

Students may elect to either (1) save credit/debit card or bank account information in the secure system for automatic payments, or (2) pay invoices manually.

Payment is due by the 26th of the month. Cards saved to the secure system will be charged on the 26th.

Payment not received by 6 days after the due date will incur a late fee of $11. If payment is not received by the first lesson of the month, SMT reserves the right to discontinue the student's lessons.

The School of Musical Traditions does not provide refunds for lessons missed by the student.

Payment reserves a recurring lesson time with the student’s teacher for the billing cycle.

The School of Musical Traditions does not offer refunds or credits for student absences.

However, the studio makes a good faith effort to reschedule lessons when students are absent. Please note: teachers are not required to offer alternative lesson times and there is no guarantee lessons will be rescheduled.

For students enrolled in the term billing plan: the term discount is equal to the cost of one lesson. This allows students to miss one lesson or receive an extra lesson at no additional cost.

For teacher absences, please see Studio Cancellation Policy.

Students who wish to discontinue lessons must notify us by email by the 22nd of your final month of lessons to allow time to process your request.

Students who provide late notice (after payment has been processed and before the 1st of the month) may elect a 50% refund or 100% credit to be used within 1 calendar year.

As of the 1st of the month, all payments are final.

In the event the School of Musical Traditions cancels a lesson a student has already paid for (due to teacher absence, inclement weather, or any other unforeseen circumstance), the student may elect one of the following:

Credit for a future lesson (applied to the next billing cycle)
Refund for the lesson (applied at the end of the current billing cycle)
Credit in the amount of the lesson for a future group class or workshop

We will provide written notice of any cancellations. Simply respond in writing with your preference for a credit or refund.

The School of Musical Traditions may take photos during lessons or classes. These photos may be used for promotional purposes. All students will be notified if/when pictures are being taken and can opt out.

Vaccinations are required for all teachers and students, per public health guidance.

If students currently display symptoms of any contagious illness, they should request a virtual lesson or reschedule/cancel their lesson.

Virtual lessons are always available for any student who prefers to learn from home, for any reason.

Similarly, a teacher who is experiencing mild illness may teach virtually from home.